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pIf you want to lock customers into your service, get ready to hand them the keys to their data. That was the point hammered home in a talk today at GigaOM?s Structure conference that included SugarCRM CEO Larry Augustin, Eucalyptus Systems CEO Marten Mickos and Kim Polese, founder and CEO of SpikeSource. ugustin described a scenario where this would matter in the marketplace. ?If all your data is at one place in the cloud, and all of a sudden that data goes away,? /p
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Read more: http://gigaom.com/2010/06/24/strcuture-2010-let-my-data-go-why-total-freedom-is-the-real-lock-in/