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ZDNet
I’ve now published the two parts of The CRM Watchlist 2012 Winners that cover the Big 4 who pretty much are going to win the award even if they are not doing so well because of their sheer size and because they have a presence in the market that is irreducible. That would be Oracle, SAP, Microsoft and salesforce.com.
Read more: http://www.zdnet.com/blog/crm/crm-watchlist-2012-the-winners-list/3966