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pSugarCRM takes the Bossie for best open source customer relationship management platform. With tools for salesforce automation (leads, pipeline forecasting, and account management), e-marketing, and online lead capture, as well as customer support and automated service handling, Sugar has the most comprehensive feature set among open source competitors./p
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Read more: http://tech.yahoo.com/news/infoworld/20090831/tc_infoworld/89628_1
Tags SugarCRM News - CMS News - SugarCRM News - customer - source - management - weblinks-item - service