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Hello! Paul Wallace here, VP of Customer Support at Magento. I wanted to make sure you are all aware of our Holiday Support team schedule:
Magento Customer Support Hours of Coverage
- Friday, Dec 31st, New Years Eve, 8AM (CET) – 6PM (PST)
- Saturday, Jan 1st, New Years Day, Closed as currently scheduled.
- Sunday, Jan 2nd Closed as currently scheduled
- Monday, Jan 3rd, Regular schedule, 8AM (CET) – 6PM (PST)
Support tickets will be replied to as usual.
We at Magento wish you a very Happy New Year’s and look forward to working you in the coming new year!!
Paul Wallace
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